The hell of technology

Katrina will be out of town for a few days, and I’ll be Mom-sitting at their house, beginning tomorrow. They don’t have the internet, which means this site won’t be updated until Wednesday.

Sorry about the next three days of silence, but being freed of the daily five-hour, three-bus round-trip, riding to Mom’s house and then riding back, might leave me time and energy enough to write. I’m going to bring my laptop, park it on Mom & Katrina’s dining room table, and hope to have a few pages ready to post when I return home and to the internet.

♦ ♦ ♦

Katrina has a smart TV, which Mom is unable to turn on, not because of her health issues, but because it’s so damned complicated. Turning it on requires pressing eleven buttons on two remotes, each button pressed in exactly the right order, traversing a maze of “smart” ads and “smart” options for services my mom and sister have never subscribed to.

A couple of years back, Katrina showed me how to turn the TV on, but I’ve never successfully done it solo. It’s too baffling, plus there’s a conflict of interest: I prefer it off.

Mom, though, likes to watch TV, and I want her to be happy while I’m taking care of her, so I asked Katrina to re-brief me on the 11-button process. This time I took notes, and may have it down. At least, I know the final button I’m looking for — HDMI 3. If I can navigate past all the “smart” ads and find HDMI 3, Mom can watch TV.

♦ ♦ ♦

While Katrina was teaching me this, the smart TV smartly interrupted, placing this message over the screen:

“Your daily update is now beginning. In order to bring you the best experience possible, we’ll be updating all of your TV boxes. This will interrupt viewing but should take less than five minutes to complete.”

“Oh, this,” Katrina said with a sigh. “I hate it when it does this.” Then we waited five minutes for all of Katrina & Mom’s “TV boxes” to update.

“What the hell is a TV box?” I asked Katrina. She doesn’t know. She also doesn’t know what’s being updating once daily, or how these updates bring her “the best experience possible.”

My guess is that once daily, their TV sends all the latest info on what shows Katrina and Mom have watched to some database, where the info is sold, to better target them with more ads.

I’m so old, I remember when TVs had a physical ON/OFF button, which immediately turned the TV on or off. Ads weren’t targeted. There was no database. Nothing interrupted viewing for five minutes daily.

♦ ♦ ♦

Speaking of the hell of technology, take my phone, please. All I want from it is the ability to send and receive text messages. If that function was available without a phone, I would own a text-messaging machine instead.

I rarely use the phone to make or receive calls, and strive for never. My ringer is off 24/365, unless someone I love a lot has told me, in advance, that they need to get hold of me.

Over my 20 or so years carrying cell phones, I’ve purchased a new one three times, always because the service provider was discontinuing support for my antique device. Each time, after unwrapping the new phone, the first thing to do is un-install whatever apps are pre-installed, mute all functions that make noise, turn off internet access and tracking, etc. The name’s Ludd. Ned Ludd.

The number of times I’ve used, needed, or even wished for a flashlight on my phone is zero, but somehow in sending a text and then slipping the phone into my backpack, I accidentally pushed whatever button lights the flashlight. It’s very bright. How the fuck do I turn it off?

6/7/2026

itsdougholland.com
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16 responses to “The hell of technology”

  1. Tom Avatar
    Tom

    Sometimes the choices made on phones infuriate me. I have a some wishes on my mobile device.

    1. make a call where I can understand the other persion and they can understand me.
    2. Maps. If I have no idea where to go, guide me through these odd streets.
    3. Browser/webmail. Let me be able to check in while I’m away from my main system
    4. texts. I don’t like em but apprecitate them
    5. Let me listen to podcasts while i’m walking the dogs.

    Ok after listing all that I have to say phones do a lot of heavy lifting and are an awesome achievement. They still can infuriate me though.

    It really comes down to my basic wants, as listed above, and how those wants are conveyed. So many times I’m, just give me my result!, and the phone is, nah “lets give you all these options first, some of which include a nice upsell.” That’s a big part why Apple gets so much love because the upsell is included in the base price (plus a whole lot of BS). Folks who have shelled the funds for an IOS device expect concierge service and often times get it.

    1. Doug Holland Avatar

      Yeah, even disregarding my phone phobia, cell tech sucks. Whenever I abandon my principles and endure a cell conversation, it’s always “What?” “Are you still there?” “Sorry, you faded out,” and “I can’t hear you.”

      I can envision maps on a phone being helpful, though I’ve never had or used that app. But a browser, webmail, podcasts — that’s why I have a computer at home, for when I’m in my chair, in my cave, in my home. When I’m out in the world, I don’t want the internet in my pocket.

      When I was a kid and a young adult, I got by in the world without being in touch with everyone, everywhere I go, and I will never want to be in touch with everyone, everywhere I go. But I’m also aware that makes me fuckin’ weird. Oh well.

  2. granville Avatar
    granville

    This agony column leaves a lot to chew on while you’re away.

    1. I have a “smart TV,” I don’t know if there’s any other kind. I didn’t pay for it. It is a degrading experience. I use it to cast movies from VLC using Chromecast, which is one of a million products Google has discontinued. One day the TV will be “updating for the best possible viewing experience” and it will no longer work, and it appears there is no way to stop it from doing this.

    2. Smart TVs are basically just big phones. They only get away with that shit because they roadtested the idea that they could shove anything down your throat and most people wouldn’t care with phones. It is incredible how bad the experience is, and how bad it’s getting.

    3. On Androids, everything you’ve ever said using “OK Google” prompts is recorded as an mp3 and was viewable on a page in your account history. Apple also records this, but never showed you the page. Google learned from this and no longer has a universal URL to see the page.

    4. Do they just have a co-ax cable set up coming out of the wall? Interesting. You might be able to tether your laptop to your phone to use your phone’s connection though I have no idea what kind of data plan you have.

    1. Doug Holland Avatar

      Item by item, -1- the last TV my wife and I owned was our first smart TV, and we both found it to be an enemy. Not always but often, something about the TV would prevent us from watching what we wanted to watch. I was also really, really put off by the row of quick-click logos (ads, basically) all along the bottom of the screen. And that was 15 years ago. I’m sure the tech has gotten so much worse.

      -2- Wow, never thought of this, but kaboom it’s the truth. I fucking hate my cell phone, and I fucking hate my sister’s smart TV. They’re on the same devolutionary ladder.

      -3- I want to be surprised that every voice search is held forever, but I’m really not. Isn’t Google also keeping every old-style search box search forever? Also an aside, I have never done a voice search, on Google or anywhere. It just seems baseline creepy, ain’t it? All my searches have been typed, and they always will be typed, maybe unless my fingers all get amputated or something.

      -4- I don’t really understand the setup, but yeah, it’s via coaxial cable from the wall into the smart tube. Sis and Mom both have smart phones, and they share a smart TV, and Sis does the internet on her phone.

  3. Claude Reigns Avatar
    Claude Reigns

    1. Never, ever, buy a “smart” TV

    2. If your mom/sister doesn’t have the internet (!) there’s really no reason to have a “smart” TV – it’s designed for internet connectivity. How is she getting any signals? Coax cable? Satellite? Antenna? All these so-called “updates” are therefore doing nothing but wasting everybody’s time. Without the internet, these “updates” are just like a car spinning its wheels in the snow.

    3. It should be possible to disable all the ads / pop-ups / etc. Google the make/model of the display and the words “disable [or] turn off updates/ads/etc.”

    4. Never, ever, buy a “smart” TV

    1. granville Avatar
      granville

      > Vizio TVs do not have a built-in setting to disable firmware updates. The only way to completely stop automatic updates is to disconnect the TV from your Wi-Fi or Ethernet network.

      It’s really like that. The workaround used to be using a physical Chromecast dongle but obviously those aren’t long for this world.

      1. Jonathan Avatar
        Jonathan

        I do not get the opposition to smart tvs (though I’ve never had one, I’ve coincidentally ordered one though, should be here next week). I’m sure it’s user interface is shitty but you can still connect whatever via HDMI. Is there a difference between a non-smart tv and a smart tv when using HDMI? Isn’t the smart thing just extra stuff on top?

        I don’t plan on connecting mine to the internet, so auto updates will never happen. Regarding using a chromecast with VLC: can’t you just connect your laptop directly? I’ve bought a bluetooth keyboard with a touchpad, then I can just use it as normal computer but with a big screen.

        1. Doug Holland Avatar

          I don’t know anything about what we’re talking about, which is kinda the story of my life. I’ll be curious to hear your opinion of your smart TV when it comes.

          There are probably better reasons to hate it, but for me it’s the fucking *flood* of logos/ads all over the menus. And the menus— whose idea was that?

          Scrolling through a pyramid of menus to find what you’re looking for seems so inherently clunky, compared to typing ’27’ on the remote, and poof, you’re at channel 27. Seems like a system that needed no improvement.

        2. granville Avatar
          granville

          You’re telling me you bought a computer to control your computerized TV via a cable to prevent it from functioning how it was intentionally designed to function. I think that’s a nod to the objections people have to smart TVs.

          It’s an networked device that cannot be connected to a network or you will lose control over it. That isn’t a product anyone would go out of their way to get, no one wanted this on a checklist of product features, yet that is increasingly inescapable.

          1. Jonathan Avatar
            Jonathan

            Honestly, I have no clue really how traditional TVs work (I’m too young to remember), so maybe I’m not fully understanding the distinction here; isn’t a “non smart TV” just a display that has no inherent functionality, to which you HAVE to plug into some kind of receiver/Chromecast/Laptop?

            There are two points I’d like to make: (1) the average consumer wants to plug in their telly and watch Netflix/whatever without connecting/buying anything else. To them a smart TV is an absolute necessity. Obviously, current smart TVs are terrible, but the only solution for them is a “better smart TV,” not a “TV that is not smart.” (2) The reason why I’m saying “smart TVs aren’t that bad, just plug in a laptop” is because the alternative to smart TVs have “plugging in a laptop” as a requirement anyways; my point is, why critique the concept of smart TVs when you can use it like a non-smart TV? Yes it has a lot of extra functionality you don’t use but there aren’t many TVs sold without that functionality (due to (1)). No one is forcing you to use the “smart” features. Why is the advice “don’t buy a smart TV” instead of “treat your TV like a display and don’t use the stuff built for stupid consumers?”

            I’m not trying to be argumentative with this btw, I have seen this sentiment a lot and I genuinely don’t get it, is there something I’m not seeing? Maybe I’m proven wrong when my TV arrives.

            I agree with any critique of it’s user interface also, I’d never give it internet access (especially with them sending your viewing habits to their servers). The problem is that the average consumer absolutely does not care (enough) about actually owning their devices (“owning” as in having full control; being able to uninstall any apps; having no ads; not having to pay monthly to access core functionality; etc.). The only space where full ownership is even possible really is with normal computers, where you can use Linux (and even Windows is infinitely better than operating systems for phones/TVs like Android).

            I think the only real solution is a Mini PC with Linux, wireless keyboard, and whatever TV.

            1. granville Avatar
              granville

              No idea what to do with this, sorry.

            2. Doug Holland Avatar

              I’m coming from a position of near-absolute ignorance about newfangled tech, but I remember old-style TVs. And yeah, they were just a display with no inherent functionality beyond on, off, channel selection, volume, and “fine tuning.”

              That was all I ever needed or wanted. You could get shows over the air with rabbit ears or cable, or patch in shows from the internet with a cheap device to convert internet signals to coax wire & plug. I had the internet on a dumb TV for years. Used to do all my internet surfing on a dumb TV screen hooked up to my laptop.

              > Yes it has a lot of extra functionality you don’t use but there aren’t many TVs sold without that functionality

              All that extra functionality you don’t want or need is there because Big TV is tracking you and collecting your data. And if that’s not bad enough (it is!), the unwanted functionality often got in the way, preventing or making it more difficult for me to watch what I wanted to watch, same as my mom can’t turn on her own TV.

              Of course, everything I’m saying is a long-ago memory. I’ve neither owned nor wanted to own a TV for almost ten years now. There’s simply nothing on television that I want to see, at least on television. If something’s good, I can find on the internet without any ads or subscriptions. Free at last, free at last, thank gosh almighty I’m free at last!

              1. Jonathan Avatar
                Jonathan

                Sorry, I was rambling a bit. I’m coming at this from a position that I’m wholly uninterested in watching actual television, with channels and all that. If you’re a person that actually only wants to watch television, then yeah, smart TVs are maybe worse now.

                But you’re saying yourself that you’ve used your own TV to surf the internet with your laptop, and doing that is still as easy nowadays. If you wanted to watch Netflix, it’s even easier nowadays because you can use the “smart” features of your TV for it, and don’t even have to plug in a laptop. I think the extra features on modern TVs actually are convenient for many people.

                Now that my own TV arrived, and after reading your post again, it doesn’t actually look like you’re using your smart TV, if you’re supposed to use HDMI and are using two remotes. On my TV, I press the “on” button and I think that’s all you have to do (I don’t have an antenna/cable so I can’t check).

                I’m not sure obviously, but maybe your sister/mom was upsold by your TV provider (I don’t know if that’s the correct name; do they pay monthly to get access to these channels?), and was given some kind of TV box that she is probably paying extra rent for (which you are controlling with the second remote). My guess is that you could just omit this second device, because smart TVs often have this functionality built in. I’m not sure why you have to do anything but press the “on” button on both remotes… You could probably change this somehow in the settings (e.g. by setting the default input to HDMI on your TV).

                1. Doug Holland Avatar

                  Well, there is no “your TV” for me.

                  All I wanted was a bigger screen than my laptop’s 14 inches or whatever, so I hooked up my otherwise unwatched TV as the laptop’s exterior monitor.

                  Absolutely, though, I am not “most people.”

                  And yeah, it wouldn’t surprise me if my sister has her smart tube set up weird and wrong. She’s not a techie, and near as I can ascertain, she has no use for any TV technology more advanced than 1965. She mostly watches MSNOW and CNN, which are probably available streaming online, but she has cable.

      2. Doug Holland Avatar

        The signal comes from the cable company.

        It’s not my TV, so I can’t go around disabling stuff, but the functional diff between a smart TV and a dumb TV seems to be all the added layers of menus, and to me, every logo all through every menu is an ad.

        The only pop-up I’ve noticed is the one I described.

        I really know nothing of the tech, but I know more than I want to know. Mostly I just want to blow it up. If it was my TV I’d want to disable the entire menu structure, and simply have a dumb TV, with an ON/OFF switch and a channel selector. You know, like the TV in your house in 1970.

      3. Doug Holland Avatar

        Vizio is the brand of my last TV, and I’ll have no next TV. Much as I hated it, I don’t remember it doing daily updates. Sis doesn’t have wi-fi at her house, so I guess the daily updates are, like Claude says, a charade.

        For me, I just hate television, smart or dumb. I hate sitting through the ads. If there’s something worth watching on TV, it’ll come to the internet, and on the internet my ad-blockers will subtract all the commercials.

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